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Inspirational, Educational & Empowering Stories
How to handle different customer personality types
Now wouldn’t it be great if just one style of communication or one type of sales pitch worked for all your clients? But we know it won’t. To give yourself the best chance of success it’s useful to know how to handle different customer personality types. So you can...
Fine tune your sales process
If you've been forced to cut back on travel and in-person meetings, web-based presentations are even more important than ever. If you're used to doing business face-to-face by now you've probably adapted to repackage your sales pitch into a virtual presentation. It...
Consultative selling – closing still counts
I mean you’re the one who’s been guiding the conversation this whole time. Asking relevant questions and listening to their answers. Don’t you think it’s more than likely that your prospect is waiting for you to give them guidance. And instruction on what they need...
Why is “sell” such a bad word?
People were born to buy stuff. So why is "sell" such a bad word? Why are most of us brainwashed into believing that selling is bad? Like many people, you have more than likely crossed paths with some pushy salesperson. Where you've felt manipulated. Or had some...
Do you struggle to make sales?
If you’re like the service-based entrepreneurs and small business owners I know, more than likely you went into business to use your specialised skills and expertise to provide a valuable service to your clients. Presumably, you enjoy what you do, and you’re very good...
Giving customers too many choices can be bad for sales!
Giving customers too many choices will grab their attention. Just like it did mine when a famous ice cream and sorbet outlet first opened up close to where I live on the Gold Coast In Queensland. Looking through the shop window I was captivated. By all the colours,...