Culling unprofitable clients

Culling unprofitable clients

If you’re like most service-based entrepreneurs and small business owners I know you’d rather be doing something you enjoy. That’s the reason you went into business in the first place. Not to be filling the sales funnel and spreading the word. But in order to be...
Low-quality versus high-end clients

Low-quality versus high-end clients

  Have you ever been tempted to lower your fees in order to undercut your competition. And win more business? Beware! Low-quality versus high-end clients is the difference between working with clients more focused on price versus those more focused on results....
What customers really want

What customers really want

If customers could diagnose and solve their own problems they would. They seek out assistance because they’re stuck and they need help. There are a number of reasons a customer will choose one service provider over another. They want someone who is willing to...
How to sell on value not price

How to sell on value not price

I always compete on value. I refuse to compete on price. You can too. When things are tough customers often look for bargains and discounts, but they also want quality and certainty. Most customers recognize when it comes to quality, you seldom get more than you pay...
Developing your personal brand

Developing your personal brand

The best way to set yourself apart from your competitors is by developing your personal brand. Developing your personal brand is key to your success. And it needs to clearly define and communicate who you are and who you serve. In this way, you will attract your most...